Guides / Build the day on the Dispatch Planner
Build the day on the Dispatch Planner
Dispatchers and up — dispatchers see grades, never dollarsOne screen for the whole day — every load graded against your real costs, every conflict flagged before it happens, and a pulse strip that always shows working / loads / unassigned / conflicts.
Assigning an unassigned Grade-A load, then the board: red outlines are stacking conflicts, every card carries its grade, fit, and backhaul flag.
The steps
- Open Dispatch and pick your region and AM/PM — the board reopens the way you left it.
- Work the needs-attention queue first: act-now items (stacking conflicts, units that can't roll, unassigned Grade-A work) each jump to their fix.
- Assign open loads: drag one onto a driver row, or use the Assign to driver picker right on the unassigned tray.
- Watch the flags as you build: a red outline means two trucks hit the same site at the same time — resequence or move one; each driver row shows planned hours against the 14-hour window.
- Read the chips on every card: Grade (economics vs your break-even), time grade (earning pace vs today's board), fit (deadhead this slot costs), and backhaul when a paying return leg exists.
- Dispatch works in units — tractor + trailer + driver — and warns before the hook if a unit can't roll (down trailer, scheduled maintenance).
Gotchas
Good to know: Dispatchers build a profitable board without ever seeing a dollar — grades carry the economics; money stays a role, not a rumor.
Good to know: A down unit blocks assignment until the shop returns it to service.
Good to know: New delivery locations go through a quick approval so bad addresses never reach the board.
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Every guide doubles as your team's training path — the same steps, on your data.
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OPERATOR 91